The role of GM and admin has been re-purposed and redesigned to lead a more effective community in the ALTERSCAPE family. When looking at the feedback we received via surveys, reviews I asked every lead to email me, and my personal observation the past year, it was clear that in order to grow and improve DE, it would require more direct help from leaders who handle the day-to-day management of the community.
Every GM and admin is now tasked with a specific area of focus in the community with specific goals for the year. Secondary to that, both GM and admins share the responsibility of collaborating with leaders, supporting their RP ideas, and facilitating communication between everyone. The only difference between a GM and an admin, in terms of role, is the abilities they have (ie. estate management rights, group moderation, etc.). Both GM and admins report directly to me and will maintain regular reporting of their area of focus back to the community and myself on a monthly basis.
Areas of Focus in 2014
Remember, the goals above will take weeks, if not months, to accomplish .. the goal is to have our teams built and each item described above running smoothly by June 2014.
GM wanted to take on the development of the Mentors program
I’m looking for an individual who is interested in fleshing new ideas to improve the new player experience and to take charge of the goals described above for Mentors. They would be responsible for working with me and the GM/admin team to make sure they have everything they need to successfully accomplish the ideas they come up with.
I don’t expect to find the perfect leader, but I do expect to choose someone who has the capacity to become a good one… someone who is approachable, RELIABLE, flexible, willing to take feedback and learn, and in the end, won't make being a mentor a chore.
In addition to the responsibility of building up a team of Mentors, they should also have the capacity to enjoy themselves. At the end of the day, it takes someone who is passionate about either helping people and/or solving the logistical challenges / improving efficiency of such a program. Finally, you will also become a hot point of contact for new and existing players on a variety of issues. An unbiased and objective opinion is going to always been expected of you to help diffuse escalated emotions that often happen in such a passionate and creative community.
Finally, you’ll need a way to keep in touch with me outside of SL on a regular basis (ie. Skype).
If you’re interested in taking on this role, please send me a brief email ([email protected]) about why you think you’d be a good fit. Please understand that I’ll receive numerous emails, but I will give everyone a fair shot – it will come down to who I think would be good fit to work with me and the recommendations I already received from staff and players via the recent survey that went out.
How YOU can get involved
DE is blessed to have players who are interested in getting involved beyond just RP’ing. I want to make sure everyone has an opportunity to help out in any of the areas of focus we have listed above. Each GM or admin who has been assigned is considered a “team leader” which means that they are tasked with building a team – made up of you guys – to help accomplish these goals. For example, if you’re an active Twitter or Flickr user, we need your help! If you’re interested in becoming a Mentor, we need your help! To get started, just put your reply in this thread and I’ll make sure you’re contacted 🙂
Thanks and looking forward to the feedback!
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